How long before I can expect to receive my order?

It depends what you are ordering. For everything apart from canopies we keep all items in stock so that they can usually be despatched same working day, when ordered by 1pm.

When it comes to canopies we do keep most size Quickvent canopies in stock, however for all other canopies these will be made to order. Generally you will be looking at 3-7 working days for delivery, although this could vary.

I received my order, but some bits are missing. Why isn’t it all here?

If your order arrives and you think items are missing, please email the office immediately to advise them of this. Please note all discrepancies need to be notified within 48hrs of receipt of the order.

Can I collect from you?

Yes you are welcome to collect any of your orders from us in person, please notify the office if you intend to do this.